I have two new proceedings papers published from SIGDOC 2024. I’m very grateful to Mayank Muthyala for lead authoring “So You Want to Build a Chatbot? A Systematic Case Study Comparing the Design and Development of Two Water Chatbots” comparing the features and capabilities of two different ways of making […]

I’m honored to announce that the Arizona Water Chatbot (aka AZ Waterbot) is live now! You can use the bot to get answers about Arizona water issues at http://AZwaterbot.org. The biggest thank you goes to Briana Rajan, who took this project from an on-paper idea into a working tool. This […]

I’m honored that Waterbot is part of a white paper on how governments can effectively use generative AI technology! Helping municipal and state governments use AI tech safely, securely, effectively, and without crisis is one of the major goals of the project. I’m thrilled to see that goal begin to […]

Academic life is uneven: sometimes I’ve worked for multiple semesters without seeing a single publication come in, only to have multiple arrive in the same month. Happily, this month found me in the latter condition. I have several new publications to announce: First is “On the Current Moment in AI: […]

I am deeply honored that I have the closing word on ASU’s “AI from the Experts” video. I feel like they captured my thoughts well: People look at all of AI and they say, like, “I am personally not ready for this,” and that’s OK. You might not be – […]

On June 1st, I was thrilled to present at the Applied Rhetoric Symposium 2024, with a presentation called “Helpful Indeterminacy at Scale for the Public: Waterbot 1.0.” I got to talk about more of the rhetorical aspects of the bot this time, focusing on how we shaped and guided the […]

A quick update this time: here’s a 3-minute video from my co-author Claire Lauer discussing the SIGCHI paper I mentioned recently. Thanks to Claire and Briana Rajan (first author) for being fantastic co-authors!