Collaborative work is some of my favorite work, so I’m proud to announce that our newest article “Artificial Intelligence in Business Communication: The Changing Landscape of Research and Teaching” is online now!
Thanks to Kristen Getchell, Peter Cardon, Carolin Fleischmann, Haibing Ma, Jolanta Aritz, and James Stapp for being a great team to discuss a survey of what AI tools are doing to change one of my fields in potentially positive and potentially negative ways. 2022 has been a good year for pubs so far!
The abstract is here:
The rapid, widespread implementation of artificial intelligence technologies in workplaces has implications for business communication. In this article, the authors describe current capabilities, challenges, and concepts related to the adoption and use of artificial intelligence (AI) technologies in business communication. Understanding the abilities and inabilities of AI technologies is critical to using these technologies ethically. The authors offer a proposed research agenda for researchers in business communication concerning topics of implementation, lexicography and grammar, collaboration, design, trust, bias, managerial concerns, tool assessment, and demographics. The authors conclude with some ideas regarding how to teach about AI in the business communication classroom.